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Farewell to the paper ticket
01 June 2008
The International Air Transport Association (IATA) launched a new era in air travel with the industry’s conversion to 100% e-ticketing. “Today we say goodbye to an industry icon. The paper ticket has served us well, but its time is over” said Giovanni Bisignani, IATA’s Director General and CEO.
IATA no longer issues paper ticket stock. Any neutral paper tickets issued by travel agents before June 1 remain valid for travel under the conditions they were purchased. Paper tickets may still be provided by an airline from its own offices or from a travel agent in the USA, although it is anticipated the volumes will be very low.
To complete the conversion process, IATA has contacted 60,000 travel agents in more than 200 countries to collect the remaining unused 32 million paper tickets in the system and recycle them.
